1

Identify and maintain contact with brokers and other intermediaries operating in the UK public sector.

2

In liaison with the appointed broker wherever possible:

• Pre-select and introduce prospective public sector clients to AIG via the OJEC tendering process and to both review and analyse tender submissions (including claims histories), request or undertake surveys, obtain additional information as required, etc.
• Maintain contact with clients and prospects with a view to obtaining renewal/ tender and other underwriting and material information.
• Undertake specific negotiations with clients.
• Arrange meetings between AIG, clients and prospective clients.

3

Assist AIG in the development of its public procurement strategy including the preparation of tender/ bid and other pre-contractual documentation (both generic and specific) within agreed timeframes.

4

In the event of appointments and re-appointments, prepare and then agree data and other information with AIG so as to ensure contract certainty with effect from inception.

5

Promote and advertise the RMP partnership, participate in industry events, support public sector organizations and undertake appropriate Research & Development activities in liaison with AIG.

6

Provide AIG with reports and management information as required and agreed in respect of both the public sector account as a whole and specific niche issues as appropriate.

7

Act as liaison between AIG and GB in respect of claims handling/ management and overall claims related issues.

1

Allocation of an RMP Account Director responsible for ensuring an ongoing understanding and appreciation of their client’s risks and related risk issues.

2

A receptiveness to both negotiating the provision of cover with AIG in respect of mid term changes and additions/ deletions and obtaining ‘cover confirmations’ from AIG when requested.

3

Provision of an RMP Manual and an Emergency Phone Service facility.

4

Agreement with the client and their broker wherever possible of the following:

• A Service Plan identifying dates for key service and claims review meetings (including various renewal related meetings).

• A Renewal Timetable to ensure timely provision of a comprehensive and detailed Quotation Document prior to each renewal date.

5

Provision via the appointed broker of policies, endorsements, certificates, invoices, etc.

6

Where Motor Insurance is included, an MDIS service complying with the EC Directive will be included.

7

In most cases, the provision of an insurance programme inclusive of a pre-agreed number of GB delivered risk control days.